Univerus Compliance - FAQ's

What is Univerus Compliance?

Univerus Compliance is a modern, cloud-based safety management system (software) designed to streamline safety processes, enhance compliance, and improve operational efficiency. It offers comprehensive tools for incident reporting, hazard assessments, training management, and policy compliance across your organization.

 

What core features does Univerus Compliance include?

• Incident Management & Root Cause Analysis

• Inspection Management with Customizable Checklists

• Hazard Identification and Risk Assessment

• Training and Certification Tracking

• Document Management

• Corrective and Preventative Actions

• Audit Tracking

• Contractor Management

• Mobile App Support with Offline Capabilities

 

Is Univerus Compliance cloud-based?

Yes, Univerus Compliance is hosted on Microsoft Azure data centers in Canada, ensuring data security and accessibility. The system can be accessed from any web-enabled device, including smartphones and tablets.

 

How secure is the platform?

Univerus Compliance employs robust security measures, including:

• Role-based access controls

• Multi-factor authentication

• Data encryption at rest and in transit

• Single Sign-On (SSO) capabilities

• Regular security audits and updates

• Secure Canadian data hosting

 

Can Univerus Compliance integrate with our existing systems?

Yes, Univerus Compliance offers flexible integration options through:

• REST APIs

• CSV/Text/XML data exchange

• Custom integrations with HR systems

• Integration with PowerBI for advanced reporting

• Data pump functionality for automated data exchange

 

What kind of support do you provide?

We offer comprehensive support including:

• Dedicated implementation specialists

• It depends on your agreement but we generally offer 15 hours of initial training

• Ongoing support available 8 AM to 8 PM EST

• Access to learning management system (LMS) with training materials

• Regular system updates and enhancements

• Dedicated customer success manager

 

Can we use the system offline?

Yes, Univerus Compliance includes a mobile app that allows users to work offline. Data entered offline will automatically sync when an internet connection is restored.

 

How customizable is the system?

The system is highly configurable to meet your organization's specific needs:

• Customizable workflows and forms

• Configurable dashboards and reports

• Adjustable user permissions and roles

• Custom checklists and inspection templates

• Flexible notification settings

 

How does the reporting system work?

Univerus Compliance offers comprehensive reporting capabilities:

• Standard built-in reports

• Custom report creation

• Interactive dashboards

• PowerBI integration

• Export options to various formats (Excel, PDF, CSV)

• Scheduled report generation

 

What type of organizations use Univerus Compliance?

Univerus Compliance serves various sectors including:

• Educational institutions

• Municipal governments

• Healthcare organizations

• Construction companies

• Manufacturing facilities

• Public sector organizations

 

How long does implementation typically take?

Implementation follows a structured seven-phase approach, and depends on your organization's size and requirements. This includes:

• Project kickoff

• Requirements gathering

• Data import

• System setup

• Training

• Testing

• Go-live support

 

How is pricing structured?

Pricing is based on a flexible per-user model and includes:

• Initial setup fee

• Annual subscription

• Access to all core features

• Regular updates

• Standard support

• Optional add-on modules available